Subscription & Payment Terms
Effective: July 13, 2026
These Subscription & Payment Terms ("Subscription Terms") govern the purchase, billing and management of subscriptions for the MediaMagic™ Verify / iClear platform.
1. Introduction
These Subscription Terms should be read together with our:
- SaaS Terms & Conditions;
- AI Terms & Responsible AI Policy;
- Privacy & Cookie Policy; and
- Website Terms of Use.
In the event of any inconsistency between these Subscription Terms and the SaaS Terms & Conditions, the SaaS Terms & Conditions shall prevail unless expressly stated otherwise.
2. Subscription Plans
MediaMagic™ Verify / iClear offers a range of subscription options which may include:
- Monthly subscriptions;
- Annual subscriptions (which may include discounted pricing);
- Pay-As-You-Go credit purchases.
The features, credit allowances and pricing applicable to each subscription plan are published on the MediaMagic™ Verify / iClear Website and Platform and may be updated from time to time.
3. Free Trial
MediaMagic™ Verify / iClear may offer a free trial to new customers.
Where available:
- no payment card is required to access the free trial;
- the duration and features of the free trial will be described on the Website or Platform;
- the free trial does not automatically convert into a paid subscription.
Customers wishing to continue using MediaMagic™ Verify / iClear after the trial must actively purchase a subscription.
4. Pricing and Taxes
Subscription pricing is published on the MediaMagic™ Verify / iClear Website and Platform.
Unless otherwise stated:
- prices are quoted exclusive of VAT and any applicable taxes;
- applicable taxes will be added during checkout where required by law.
Northell Partners Ltd reserves the right to amend subscription pricing from time to time.
Where pricing changes affect an existing subscription, reasonable notice will be provided before the revised pricing takes effect.
5. Payment Processing
Payments are processed securely using Stripe.
By purchasing a subscription, you acknowledge that payment processing services are provided by Stripe and are subject to Stripe's own terms and privacy policy.
Northell Partners Ltd does not store or have access to your full payment card details.
Enterprise customers who have entered into separate commercial agreements may be offered alternative payment arrangements, including invoicing.
6. Billing
Subscriptions are billed in advance on either:
- a monthly basis; or
- an annual basis,
depending on the subscription selected during purchase.
Customers are responsible for ensuring that payment details remain accurate and up to date.
Invoices and payment history may be accessed through the MediaMagic™ Verify / iClear Platform and/or the Stripe Customer Portal, where available.
7. Automatic Renewal
Unless cancelled before the renewal date, subscriptions automatically renew at the end of each billing period.
Renewals will be charged using the payment method associated with the customer's account.
Customers may manage or cancel automatic renewal through the Platform or Stripe Customer Portal, where available.
8. Upgrades, Downgrades and Credit Adjustments
Customers may upgrade or downgrade their subscription at any time.
Upgrades
Subscription upgrades take effect immediately.
Where a customer upgrades during an active billing period:
- a prorated credit may be applied for the unused portion of the existing subscription;
- a prorated charge may be applied for the upgraded subscription for the remainder of the current billing period.
- Future billing will be based on the upgraded subscription.
Downgrades
Downgrades take effect from the start of the next billing cycle.
The existing subscription will remain available until the current billing period expires.
9. Credits
Certain subscription plans and Pay-As-You-Go purchases include credits.
Unless otherwise stated:
- credits expire 90 days after purchase;
- unused credits are non-refundable;
- credits cannot be exchanged for cash.
Where a subscription is cancelled, any unused credits remain available until their expiry date.
Following cancellation, customers may continue using any remaining credits through the applicable Pay-As-You-Go functionality, where available.
10. Cancellation
Customers may cancel their subscription at any time.
Cancellation prevents future renewals but does not affect the current billing period.
Access to subscription features continues until the end of the current billing period.
Unless required by law, subscription payments are non-refundable.
11. Failed Payments
If payment cannot be successfully collected:
- Stripe may automatically retry payment;
- Northell Partners Ltd may notify the customer that payment has failed;
- access to subscription features may be suspended until payment is successfully received.
Persistent payment failures may result in suspension or termination of the subscription in accordance with the SaaS Terms & Conditions.
12. Enterprise Customers
Enterprise customers operating under a separately negotiated commercial agreement may be subject to different pricing, payment arrangements or invoicing terms.
Where there is any inconsistency between these Subscription Terms and an executed enterprise agreement, the enterprise agreement shall prevail.
13. Changes to Subscription Plans and Pricing
We may introduce new subscription plans, retire existing plans or amend subscription pricing from time to time.
Where changes affect an existing subscription, reasonable notice will be provided before the changes take effect.
Continued use of the subscription after the effective date of the change constitutes acceptance of the revised pricing or subscription terms.
14. Policy Review
These Subscription & Payment Terms shall be reviewed:
- annually;
- following significant changes to subscription plans, pricing or billing processes;
- following changes to payment providers or payment processing arrangements;
- following significant legal or regulatory changes affecting subscriptions or online payments;
- following material changes to the MediaMagic™ Verify / iClear commercial model.
15. Contact Us
If you have any questions regarding subscriptions, billing or payments, please contact:
- Northell Partners Ltd
- Heron Tower, 110 Bishopsgate, London, EC2N 4AY
- Email: info@northell.com
